We have spent a considerable amount of man-hours on billing operations for cloud costs, which fluctuates every month. Alphaus Cloud has solved the time required for complicated cost allocation and removed the dependencies on manual work that requires extensive cloud knowledge which has the potential for human error.

The Skyarch team is now able to focus on work that drives more business impact instead of activities that is not part of their core business.

Sky Arch Networks Co., Ltd.
Industry: IT Services
Number of employees: 116 (as of July 2021)
URL: https://www.skyarch.net/
Sky Arch Networks Co., Ltd., an advanced consulting partner of Amazon Web Services (AWS), is an independent managed service provider that focuses on public clouds. We provide one-stop public cloud operation management services such as infrastructure design, operation, troubleshooting, security measures, backup measures, etc. in the cloud environment on behalf of our customers.

We strongly recommend implementing Alphaus solutions because it has improved business efficiency for our company. Ripple automatically totals cloud costs and has freed our employees from a huge amount of monotonous work that has zero tolerance for mistakes. The implementation has significantly reduced the man-hours and stress of our employees!

Tomomi Yoshida
Sky Arch Networks Co., Ltd.
Sales Headquarters Sales Support Department Sales Support Section

Challenge

Every month, aggregating and accurately allocating the billing costs is a tedious process that consumes a lot of man-hours.

The first step is to process the cost usage report (CUR) data exported from the AWS console, manually filter it in Excel, followed by verifying the invoice data with the sales team. Since this is a time sensitive part of our operation, our team usually takes about three working days every month to process the billing before verifying with the Sales Team. However, due to increasing number of accounts to manage, time needed to process the billing has also increased.

Complicated calculation processing by RI and SP

For users who have purchased Reserved Instances (RIs), they will receive a separate invoice that includes the adjustments based on the usage amount for each instance type and the specified region, making the billing process more complicated as the number of accounts increase.

Suggested Solution


Automating cloud cost aggregation and Cost Optimization

“Ripple” helps reduce manpower wastage from issuing invoices based on large amount of AWS data manually by automating the process, while implementing cost reduction and optimization measures with minimal effort. Alphaus’ solution will help costs optimization in the long run.

Decision


Automate and streamline billing operations and account management

We decided to implement Alphaus solution because during the due diligence we found that Alphaus can automate most of the work that requires human resources, and it is able to eliminate human error and dependencies on manual work that requires extensive cloud knowledge.

Support system and support for function implementation

Support is available in Japanese, which was a big point when judging that it was substantial. There are few places in the industry that can speak Japanese, so it was very helpful, and I am grateful that I am always able to provide generous support.

Effects after introduction


Automation of most billing operations

By automating the manual work of calculation processing and improving work efficiency, it is now possible to centrally manage and check the usage charges of a large number of accounts instead of logging in individually on the AWS console screen.

Focus on the core business and providing value to customers

We are now able to concentrate on operations that lead to the provision of value to our customers. In addition, it is one of the great merits that we can meet the needs of various customers through accurate cost allocation with minimal effort and human error.

Increase profits by reducing costs

By being able to operate RI and SP efficiently, we have established a mechanism to reduce costs and improve profits. From now on, we would like to do our best to further optimize the operation and increase the profit margin.

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